Let us know

Report complaint

We hope you are satisfied with your purchase, our service and shipping method. If not, we encourage you to first report complaints to us by emailing info@jmbmodels.nl. Of course, you can also contact us by phone to discuss your complaint. We hope to work with you to find a solution!

As of Feb. 15, 2016, it is also possible for consumers in the EU to file complaints through the European Commission’s ODR platform. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not already pending elsewhere, you are free to file your complaint through the European Union platform.

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